Why Homeowners Choose Loxley Locksmith & Security for Locksmith
Homeowners across Los Angeles keep choosing Loxley Locksmith & Security for one simple reason: we do what we say we’ll do. Since 2007, Sam Rourke and our team have built a reputation on written prices, clean workmanship, and repairs that stay repaired. We work on the locks people trust most, from Schlage and Kwikset hardware to high-security Medeco cylinders, and when something doesn’t hold up, our written guarantee brings us back at no charge. No bait pricing. No vague handshake promises. Just locks, keys and access control done right.
6 Reasons We’re a Top Locksmith Company
Experience That Shows Up in the Work
We opened our doors in 2007, which means our team has spent nearly two decades solving lock and key problems in real homes and businesses. We’ve replaced cylinders in older Los Angeles bungalows where decades of paint and weather have done their work. We’ve rekeyed whole office suites the same day a tenant moved out. That kind of time in the trade teaches you things no manual covers, like how a Kwikset SmartKey cylinder behaves differently from a standard pin-and-tumbler Schlage lock.
A Local Reputation We Work Hard to Keep
Sam Rourke has built Loxley Locksmith & Security on referrals and repeat customers across the Los Angeles area. When a neighbor tells you who to call after a lockout or a break-in, that’s the strongest advertising there is. We earn that word-of-mouth one job at a time, and we don’t take it for granted. Our team answers the phone with a real person, gives honest advice, and treats every home like it belongs to someone we know.
State-Licensed and Properly Insured
Every professional working under the Loxley Locksmith & Security name is required to hold the license and insurance their state requires. That’s not a marketing line; it’s a baseline we won’t work below. When you invite a locksmith into your home or business, you’re trusting them with your security. We take that seriously enough to verify credentials before anyone represents our brand in Los Angeles or anywhere else we serve.
Real Expertise with Schlage, Kwikset and Medeco
We stock and service the hardware homeowners and businesses actually use. Schlage deadbolts and handlesets. Kwikset entry knobs and smart locks. Medeco high-security systems for commercial properties and anyone who wants key control that can’t be duplicated at the hardware store. Knowing these brands means we can often repair instead of replace, and when replacement is the right call, we can give you an honest recommendation based on how you actually use the door.
Transparent Pricing in Writing, Every Time
You’ll know the full price before any work begins, and that price goes on the invoice with no surprises added at the door. Sam Rourke set that standard from the start because too many people in this trade have been burned by a low teaser quote that doubles once the work is done. When you call (682) 281-8985, you’ll get a real price range in dollars and a written estimate before anything gets touched. If you don’t like the number, you don’t owe us anything.
Work That’s Backed by The Kingswell Guarantee
Every job we do is covered by The Kingswell Guarantee, which puts our promises in writing. That means a written price before any work starts, a real arrival window, a clean job site when we leave, and a written guarantee on the work itself. If a repair fails inside the guarantee period, we come back and fix it at no charge. That’s not a courtesy; it’s a commitment we’ve structured our whole business around.
Our Promise to You
Loxley Locksmith & Security works to four promises on every job, and we put them in writing before we begin. First, you get a written price before any work starts, with no call-out fee added on arrival. Second, we give you a real arrival window and we show up in it. Third, we leave the place cleaner than we found it. Fourth, every repair comes with a written guarantee. If something fails inside the guarantee period, we come back and fix it free. Those aren’t marketing phrases. They’re the operating rules Sam Rourke and every Loxley location agreed to when we joined the Kingswell family of brands.
Frequently Asked Questions
Because we put the price in writing before any work starts and we stand behind what we install. That sounds simple, but in locksmithing, it’s the exception rather than the rule. Too many homeowners in Los Angeles and beyond have dealt with a no-show, a price that changed at the door, or a repair that failed a month later. We built our name by being the opposite of that experience. Sam Rourke has run the company since 2007 on those principles, and The Kingswell Guarantee backs every location. Call (682) 281-8985 and we’ll connect you with the team that covers your address.
Our guarantee is in writing and covers the work we do. If a repair fails inside the guarantee period, we come back and fix it at no charge. If you have a problem with how a job was handled, we want to know about it right away. The quickest path to a resolution is to call (682) 281-8985 and tell us what happened. We don’t hide behind fine print. We’d rather make it right and keep your trust.
No. Estimates are free. When you call (682) 281-8985, you’ll speak with a live coordinator who will ask about your situation and give you a real price range in dollars before anyone is dispatched. The full price gets quoted on the phone and confirmed in writing before any work starts. You’ll never see a surprise charge added when the technician arrives. If the job turns out to be different from what was described, you’ll approve any change before we proceed.
Yes. Every professional working under the Loxley Locksmith & Security name is required to hold the license and insurance their state requires. That’s a condition of being part of the Kingswell family of brands, not a suggestion. Licensing requirements protect you as the customer, and we support that wholeheartedly. We’re glad to discuss credentials with you when you call.
We serve Los Angeles and the surrounding areas through our local locations. Our hours are Monday through Friday from 7:00 AM to 7:00 PM and Sunday from 7:00 AM to 7:00 PM, with Saturday closed. When you call (682) 281-8985, a live coordinator will route you to the location that covers your address and give you an honest arrival window based on that team’s schedule. We’d rather give you a real window and hit it than promise a time we can’t keep.
Written by Sam Rourke, Owner at Loxley Locksmith & Security, serving Los Angeles since 2007.